Alcon Johor (known as CIBA VISION Johor Sdn Bhd) Vacancies IT Application Support

Alcon Johor (known as CIBA VISION Johor Sdn Bhd) is looking for new potential candidates to fill in for IT Application Support position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Roles :
  • Oversee end-to-end delivery of a dedicated system, tools or application and ensure its stability, integrity and business continuity.
  • Ensure services are delivered to the agreed Service Level Agreement (SLA), including reviewing supplier performance based on the agreed SLAs and KPIs.
  • Track and manage incidents including manage the lifecycle of incidents and minimize their adverse impact on business operations.
  • Oversee problem management and drive identification of root causes as well as sufficient prevention of recurrences.
  • Ensure that configuration items are identified, accounted, reported, verified and audited (where applicable).
  • Identify potential improvement areas for the owned system or application and connected services.
  • Responsible for capacity and life cycle management for the systems, tools under his/her accountability.
  • Perform any other tasks assign by superior.
Expected Candidate :
  • Relevant degree level qualification in IT or equivalent.
  • At least 3-5 years working in IT application support.
  • Good analytical skills, able to troubleshoot or carry out system’s error’s investigation.
  • Self-motivated, customer-focused and results-oriented.

Company Overview

Alcon Johor also known as CIBA Vision Johor Sdn. Bhd., located in Pelabuhan Tanjung Pelepas (PTP) Johor, was founded in 2005. The site is mandated to be the center of excellence for Double Sided Molding contact lens manufacturing platform for the entire Alcon globally.
Our passionate and talented associates focus solely on producing high quality sterile, world renowned, AIR OPTIX® soft contact lenses, for correction of refractive errors and/or for use as bandage lenses for more than hundred countries worldwide.
In Alcon Johor, we aspire to lead the world in innovating life-changing vision products because when people see brilliantly, they live brilliantly.

How To Apply

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