Alcon Johor (known as CIBA VISION Johor Sdn Bhd) is looking for new potential candidates to fill in for IT Application Support position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.
- Oversee end-to-end delivery of a dedicated system, tools or application and ensure its stability, integrity and business continuity.
- Ensure services are delivered to the agreed Service Level Agreement (SLA), including reviewing supplier performance based on the agreed SLAs and KPIs.
- Track and manage incidents including manage the lifecycle of incidents and minimize their adverse impact on business operations.
- Oversee problem management and drive identification of root causes as well as sufficient prevention of recurrences.
- Ensure that configuration items are identified, accounted, reported, verified and audited (where applicable).
- Identify potential improvement areas for the owned system or application and connected services.
- Responsible for capacity and life cycle management for the systems, tools under his/her accountability.
- Perform any other tasks assign by superior.
- Relevant degree level qualification in IT or equivalent.
- At least 3-5 years working in IT application support.
- Good analytical skills, able to troubleshoot or carry out system’s error’s investigation.
- Self-motivated, customer-focused and results-oriented.
How To Apply
If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream job in Johor.