Netiquette Software (M) Sdn Bhd Vacancies IT Helpdesk Support

Netiquette Software (M) Sdn Bhd is looking for new potential candidates to fill in for IT Helpdesk Support position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

  • This position/s is to provide assistance to our customers, with day to day operational matters relating to Netiquette Cloud Based Suite of Solutions thru a support hotline, email and ticketing system. You will be required to log, manage, escalate and resolve issues in accurate, timely and efficient manners.
  • Your day will comprises of call taking, logging service desk tickets, remote access support, application troubleshooting, problem solving and resolutions, identification and escalation to the relevant product development team.
  • You may also be assigned to conduct onsite training to our customers across the region.

Candidates should have the abilities to learn quickly plus strong analytical and problem-solving skills. Strong verbal communication and excellent customer service skills. Positive attitude and ability to work as part of a team. Proficiency in English is a must. 

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Business Studies/Administration/Management, Commerce or equivalent.
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executive specialized in Technical & Helpdesk Support or equivalent.
  • Positions Opening at Kuala Lumpur, Penang and Johor Bahru

Company Overview

Netiquette Software (M) Sdb Bhd develop and manage Cloud base business solutions for SME businesses in South East Asia with more than 17 years of history. Our products range include accounting, inventory, payroll and Point of Sales solutions.

Our mission is to build up Netiquette Software as Asia No 1. Business solutions as business today are scaling up their operation faster and at the present moment, we are the only solutions provider that had localized our accounting software in these diverse languages and taxations regions.

We have presence include Singapore, Malaysia, Hong Kong, Indonesia, Philippines and Thailand. 

We strongly believe in work hard & play hard and you will be working in a environment where freedom, independent and creativity are strongly preferred style. Join our bunch of fun loving team today!

How To Apply

If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream job in Johor, Kuala Lumpur, Penang.
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