Leep Thye Trading & Transport Sdn. Bhd. is looking for new potential candidates to fill in for Logistics Relation Officer position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.
Duties & Responsibilities
- Manage current customers accounts.
- Create Customer’s profile and ensure that all Customer’s Profiles and Requirements are accurately recorded and updated.
- Deal with inbound and outbound Phone calls, WhatsApp and Emails.
- Maintain good and clear communications with customers and truck captains.
- Solve customer and truck captains complain and help to resolve issues.
- Upheld Professional image of the company
- Provide transport pricing to walk-in sales customers.
- Conduct Customer Satisfaction Survey from time to time and ensure that the Customer’s Satisfaction target are met as per stipulated in our ISO Manual.
- Able to communicate in any of the languages such as English, Mandarin or Bahasa Malaysia. Multilingual of two language is preferred but not mandatory.
- Good listening and writing skills. Multilingual of two language is preferred but not mandatory.
- Process Good Interpersonal skills.
- Process Critical thinking and Problem solving skills.
- Able to work independently and work in teams.
- Able to multitask within their work place.
- Process knowledge of computer skills in Operating Systems, Smart Phone applications, Internet and Productivity Software.
- Ability to calculate in basic mathematical units of measurement.
- Minimum Degree Holders or minimum SPM Holders with 3 years working experience in Customer Service Sectors.
- Previous experience in Customer Service in Cargo Transport Company
We are a well established Trading & Transport company. With more than 30 years of experience in the transport, logistics, warehousing and distribution business since our establishment, we have grown into a major transport company in Malaysia with a fleet of more than 100 trucks catering to our customers full range of transport needs. In line with our expansion plan, we would like to invite you to fill up the position and progress with us.
How To Apply
If you confident and feel that this job is suitable to you, go ahead take your action now.
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