Lima Bintang Logistics Sdn Bhd Vacancies HAULAGE CUSTOMER SERVICE EXECUTIVE

Lima Bintang Logistics Sdn Bhd is looking for new potential candidates to fill in for HAULAGE CUSTOMER SERVICE EXECUTIVE position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

What does a Haulage Customer Service Executive job description include?

  1. To assist in response to all issues related to customers' enquiries and complaints in a timely manner.
  2. To liaise, coordinate and follow-up closely with all related internal departments to ensure customer's expectations are met and all customers' requests are completed as agreed.
  3. To assist in investigate on all closing time, additional, demurrage, detention or other extra charges from shipping liner or port.
  4. Communicate with planner and operation on any additional / amendment on their movement liaising with Customer Service.
  5. To ensure all ROT (Request of Transport) are arrange accordingly based on the required date except for customers with special arrangements.

Key skills and qualifications of a Haulage Customer Service Executive:

  1. At least 3 years of working experience is required for this position and specialised in the logistics/transportation industry is an added advantage
  2. Familiar with the Haulage Management System (HMS) and GPS for tracking activities.
  3. Demonstrates a sense of urgency & ability to meet deadlines

Company Overview

Lima Bintang Logistics was founded with the purpose of “Making Every Delivery Safe For People”. Since our founding in 2001, LBL has grown tremendously from initially offering general transportation to now offer fully integrated logistics solutions and services—including public bonded warehouse, heavylifting, and heavy transportation services, License manufacturing warehouse (LMW) consultancy and trade compliance services, chemical and dangerous cargo logistics, marine and offshore logistics, container haulage and international freight forwarding.  Today,  we have more than 200 employees and fleet operators operate with 7 offices in Malaysia including Singapore. LBL position our self as the leading integrated logistics solutions provider for international manufacturing and service companies. We primarily focus our services solutions for Manufacturing, Chemical, Energy, and Construction industries. We are expanding in line with rapid growth of the Company. If you are keen and interested in being part of a member in realizing LBL purpose, possess the right attitude, and willing to shape the future of Singapore Logistics safety performance. We welcome you to be part of Lima Bintang team! 

How To Apply

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