NEC Corporation of Malaysia Sdn. Bhd. is looking for new potential candidates to fill in for Technical Support Specialist position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.
Customer Care Executive will be responsible for all the aspect of customer service activities. These include to handle overall regional product/services general inquiries, purchase/reload transaction status inquiries, account issue, game merchant inquiries, payment channel issue inquiries and all others product/service following the company’s Term of Service and Policies.
• SPM / STPM / Diploma with min 2 years related experience
• Proven people skills in a similar environment to call centre is desirable
• Preferred language (speaking, reading and writing): English
• 2+ years of experience in field of customer service is required
• Moderate or strong interest in online/console/mobile games preferred
• Able to understand games from a gamer’s perspective and give in depth gaming troubleshooting are preferred
• Able to work independently with minimal supervision
• Excellent interpersonal skills with flexible approach to working in a team
• Good oral and written communication skills
• Computer literate – MS Office Applications, Basic knowledge of Internet
• Applications should be Malaysian citizens
- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- Required skill(s): hardware troubleshooting, call center, Customer Service.
- Required language(s): English
- At least 2 year(s) of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in IT/Computer - Hardware or equivalent.
- 15 Contract position(s) available.
How To Apply
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