Startek Vacancies Technical Support - Mandarin Speaker [Fresh graduate are welcome]

Startek is looking for new potential candidates to fill in for Technical Support - Mandarin Speaker [Fresh graduate are welcome] position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

- Nice Working Enviroment
- Free Shuttle Van Provided from Various Location
- Fun Filled Environment with Events and Activities/ Team Outing
RESPONSIBILITIES:
  • Provide continuous technical support via telephone and email related to the product
  • Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem
  • Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
  • Conducting basic probing to determine the next action for any software related to enquiries
REQUIREMENTS:
  • Able to converse in Mandarin & English and verbal communication skills
  • Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
  • Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
  • Applicant must be willing to work on rotational shifts
  • Applicant must be willing to work in Ara Damansara
WHY JOIN US:
  • Monthly fun and exciting staff activities
  • We are located nearby shopping malls and housing area
  • Aegis hires from across the globe so there is an  opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
CAREER GROWTH & TRAINNING PROGRAMS:
  • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
  • iSTAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
  • English Training – Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills.
  • IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

Company Overview

About STARTEK
Startek is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients. To learn more about Startek’s global solutions, please visit www.startek.com.

How To Apply

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