Nirvana Asia Group Vacancies Service and Operation Officer

Nirvana Asia Group is looking for new potential candidates to fill in for Service and Operation Officer position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

  • Provide full guidance to our valued customers/ agents/ guests when visiting to site which include guides customers for praying/ site tour explanation and communicate with customers in good manner and humble.
  • Handle and manage all Memorial Hall related issues.
  • Call or inform respective department to confirm supplier or visitors.
  • Responsible in Site Service process includes burial service, urn installation and tablet installation according to Company standard process/ requirement.
  • Coordinate sales activities with agents and Marketing Department; coordination of special functions such as sales promotion and special visitors to the site.
  • Collaborate with service team colleagues and related department to ensure smooth operation during the funeral procession and urn installation rite.
  • Promptly report on any issue regarding service procedure, customer feedback and any other emergency issue.
  • At least 3 years of working experience in hopitality industry.
  • Good communication and interpersonal skill.
  • Well versed in Microsoft Office Applications.
  • Able to read and write in Mandarin, English and Malay.
  • Independent and able to work under stress.
  • Possess management and leadership skill.

Company Overview

Nirvana Asia Sdn Bhd is one of the largest bereavement care company in Asia and the developer of Nirvana Memorial Park which is one of the world’s largest privatized memorial park; We are seeking experienced and committed individuals to join us for a lifetime challenging career in the above position.

How To Apply

If you confident and feel that this job is suitable to you, go ahead take your action now.
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