Infinity 8 Vacancies Customer Service Officer
Infinity 8 is looking for new potential candidates to fill in for Customer Service Officer position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.
Job Description
Job Purpose:
- Providing top notch front line of support for customers and ensuring optimal product and service satisfaction.
Job Duties:
- Managing the community platform - Answering queries, gather suggestions & feedbacks and related tasks
- Maintaining good customer relationship by leading online content generation and community management on various social media platforms such as Telegram, Twitter, etc.
- Monitoring effectiveness of online content and adjust strategies whenever necessary.
- Leading new initiatives and related tasks as assigned by management
Requirements:
- Effectively bilingual in Mandarin & English in order to communicate with multi-lingual speaking customers
- Strong logical thinking, problem solving skills and good data analytical skills
- Proven project & crisis management skills
Qualifications:
- Diploma / Degree in Business, Marketing or equivalent
- At least 1 year of related working/internship experience duties
- Experience with E-commerce is a plus
Additional:
- Immediate availability is preferred
Should you have any inquiries, please write in to our Recruitment Department.
Company Overview
We redesign your traditional office space to be motivational. We believe motivation creates productivity and creativity.
We redefine work. We believe work and challenges can be fun too. Collaboration should prevail over competition. Work life balance is also made possible in our co-working spaces.
For career opportunities, please feel free to write in to our Recruitment Department: recruitment@coworkingjb.com.
How To Apply
If you confident and feel that this job is suitable to you, go ahead take your action now.
Hope you find your dream job in Johor.
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