Country Garden Pacificview Sdn Bhd Vacancies Customer Service Officer

Country Garden Pacificview Sdn Bhd is looking for new potential candidates to fill in for Customer Service Officer position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Job Description
Customer Service Officer
Customer Service Officer handle phone, internet and face to face interaction with customers. Managing client adjustments, claims, quatations, and process customer order. Networking with all groups and departments involved in customer orders, processing and support.
Job function:

1. Perform day to day activities / daily customer services operation to meet departmental/ project objectives as per standrad operation procedure.
a. Generate Electricity Bill
b. Payment collection & unknow payment
c. Review deposit fee
d. Prepare & update list of new customer's for account opening, disconnection, reconnection, termination & closing account.
2. Respond upon clients / customers' need inquiries while giving a positive impact.
3. Reliability to be at customer care during working hours to serve customers' need in answering their queries and assist in process.
4. To compile all the customers' information for safe keeping and future reference, update all the information accurately in the system.
Ability & Capability
1. Education degree: Diploma or Degree Holder
2. Work experience: 2 years' experience in people skill/customer service. Good spoken English, Bahasa & Mandarin
3. Professional knowledge: Being familiar with Customer Service of real estate industry.
4. Professional skills: With good communication skill at all level, computer Literate and MS Office 
5. General quality: Simple and pratical (basic), result-oriented (basic), cultural adaptation (basic), international perspective (basic)

Company Overview

Country Garden, a “China’s Well-Known Trademark” enterprise, was established in 1992 and listed on the Hong Kong Stock Exchange in 2007. It is one of China’s leading integrated property developers, with businesses comprising construction, installation, fitting, property development, property management, as well as hotel development and management.

Country Garden Pacificview Sdn Bhd (Forest City)
Country Garden Pacificview Sdn Bhd is a master developer and real estate joint venture between Esplanade Danga 88 Sdn Bhd and Country Garden Holdings Co Ltd.
Forest City will be a smart and green city where a low-carbon environment, the latest technology and seamless connectivity present an ideal living, recreational, working and educational environment over four islands, an Industrialized Building System base and Golf Course Resort in the Eco-Tourism Hub. Situated in the fast-growing Iskandar region, Forest City presents a compelling investment opportunity to be part of this dynamic future.
Eight pillar industries have been incorporated into Forest City's master plan - Tourism & MICE, Education, Healthcare, Regional Headquarters, Emerging Technologies, Green & Smart Industry, E-Commerce and Near-Shore Finance.

Our Vision:
To create a better society through our endeavors, and to become the world’s most competitive real estate developer.

Our Mission:
To build the prime model of a future city.

Our Core Values:
Integrity - We serve with integrity and conscience.
Quality - We deliver five-star quality property through exacting processes.
Social Responsibility - We believe in contributing to the individual and the societies in which we operate.
Innovation - We build a better future through an innovative and bold approach to design, planning, execution and management.
Customer Satisfaction - We strive to exceed the expectations of our customers by anticipating, understanding and responding to their needs.

How To Apply

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