BP MPAK SDN BHD Vacancies Customer Service Officer

BP MPAK SDN BHD is looking for new potential candidates to fill in for Customer Service Officer position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Job Description

•Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow- up with plant personnel as needed
• Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.
• Internal scheduling (with sales/ production)
• Project pricing/ provide quotes to customers
• Follow-up and confirmation of orders
• Able to manage 5 to 10 customers with wide range of products per customer. Maintain customer files, Process new orders and Record and distribute customer order changes
• Track warehouse items to ensure availability & process new orders and follow-up and confirmation of orders.
• Additional duties as assigned by management

• Able to work under pressure involves dealing with constraints which are often outside of your control
• The ability to respond effectively to pressure and stress working environment.
• The ability to respond effectively to customes after working workers and also rest day (if required).
• Excellent verbal and written communication in English, Bahasa Malaysia & Mandarin.
•  Basic math skills including the ability to add, subtract, multiply, divide in all units of measure and compute rates, ratios, percentages and calculate figures and amounts such as discounts, costs, proportions and volumes.
• Multitasking ability to solve various problems and deal with a variety of situations in which little detail or standardization exists.
• Experience in a manufacturing environment will be an added advantage.
• Application knowledge of computer data entry and knowledge of products and production processes.

Company Overview

BP MPAK SDN BHD (formerly known as AMBM Packaging Distribution Sdn Bhd), manufactures and distributes corrugated cartons. The Company was incorporated in 2000 and is based in Johor Bahru, Malaysia.  As at November 27, 2013, BP MPak Sdn Bhd  operates as a subsidiary of Box-Pak (Malaysia) Bhd.
In line of our expansion, we are looking for suitably qualified candidates to the following position :-

How To Apply

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