Platinum Cove Sdn. Bhd. Vacancies Customer Service Executive

Platinum Cove Sdn. Bhd. is looking for new potential candidates to fill in for Customer Service Executive position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Job Description
Act as the bridge between customers & Platinum Cove Sdn. Bhd. and provide efficient & professional response to customer needs. Work closely with all parties and provide all necessary supports to achieve company’s objectives.
A Day in the Life
  • Communicate and liaise with customers in handling inquiries, order processing, shipment of products.
  • Ensure customers' information requests, complaints and suggestions are handled promptly and professionally.
  • Build customer relationship through effective communication and reliable service.
  • Working closely with related departments internally to ensure customers' requests are performed accordingly
  • Undertake other tasks as assigned by management.
What you should bring along
  • At least a Diploma in any field.
  • Candidate with less than 4 years working experience are also encouraged to apply but manufacturing background is required.
  • Customer service experience in manufacturing field, strong analytical skills and excellent in Excel are a must.
  • Required skills: Computer literate, communication skill, critical thinking, customer service focus, analytical, innovative, business sense.
  • Required language(s): English, Mandarin & Bahasa Malaysia.
  • Candidates fluent in Mandarin is a must as role requires candidate to deal with mandarin speaking customer.

Company Overview

Platinum Cove is a packaging related manufacturing establishment, strategically focused to provide packaging services to the globalised market. We are looking for energetic and dynamic individuals to join us in this exciting and prospective endeavour.

How To Apply

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