Bureau Veritas (M) Sdn Bhd Vacancies Customer Service Executive

Bureau Veritas (M) Sdn Bhd is looking for new potential candidates to fill in for Customer Service Executive position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

JOB RESPONSIBILITIES:

  • Attract potential customers by answering about the services the company provides, suggesting information about other services
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution
  • Answer large amount of incoming calls
  • Assist with administrative tasks when needed

JOB REQUIREMENTS:

  • Diploma in Business Administration or equivalent
  • At least 3-5 years of experience in customer support
  • Excellent communication
  • Ability to multi-task, prioritize and manage time effectively
  • Besides Bahasa Malaysia and English, the candidate must be able to converse in Mandarin as he/she needs to deal with Mandarin speaking clients
  • Based in Johor

Company Overview

Created in 1828, Bureau Veritas is a global leader in conformity assessment and certification services in the areas of quality, health and safety, environment and social responsibility (QHSE). In 2015 alone, Bureau Veritas has made a total of €4.6 billion global revenue, with 66,000 skilled employees located in more than 1,400 offices and laboratories in 140 countries.

Bureau Veritas Group, with the different set of services; Inspection, testing, audit, certification, risk management, outsourcing, consulting and training services, is servicing 400,000 customers across a wide range of end markets.

Bureau Veritas (M) Sdn Bhd on the other hand, was incorporated in 1987 with 51% ownership by Bumiputras and 49% by Bureau Veritas S.A in France. Committed to the quest for truth, which is the corporate emblem, Bureau Veritas offers an end-to-end solution to their customer in almost all the service lines of the Bureau Veritas Group, as detailed in the Bureau Veritas Malaysia Portfolio of services.

The main office is in Kuala Lumpur and there are three branch offices in Pasir Gudang, Miri and Kemaman supported by 348 staff which enables Bureau Veritas Malaysia to provide the required services in an efficient and cost effective manner.

How To Apply

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