Knauf Insulation Sdn. Bhd. Vacancies Customer Service and Logistics Executive

Knauf Insulation Sdn. Bhd. is looking for new potential candidates to fill in for Customer Service and Logistics Executive position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Qualifications and Experience Required:

  • At least 5 years of experience in related field such as Logistics and/or Customer Service
  • Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management or equivalent.
  • Experience in industrial B2B environment such as construction
  • Experience with project basis / start-up company is an added advantage
  • ERP experience (SAP preferred)

Required Skills:

  • Language: English, Bahasa Malaysia
  • Independent, organized, proactive;
  • Ability to communicate effectively and work as part of a team, work within deadlines
  • Having the ability to create and maintain a positive relationship
  • To be assertive and have self-confidence in presenting and supporting conclusions, having communication and interpersonal skills
  • Be able to multi-task and prioritize work (different projects and technologies)
  • Ability to be a creative thinker; search solutions and simplify the situation

Roles and Responsibilities:

  • Act as support for logistics manager until local markets (Malaysia & Singapore) are fully initiated – in a first phase
  • Manage customer orders to cash process for local customers including delivery process from Johor Bahru plant– in a second phase (as the domestic markets grow in volume)

In a second phase:

  • Receive customer orders and place them into Knauf’s ERP (SAP)
  • Act as point of contact for the customer and handle communication
  • Handle document (order confirmation, delivery, pre-invoice, invoice, etc)
  • Organize loading at the plant to match delivery date creating as less disruptions as possible in the warehouse and the plant
  • Report regularly on activity and performance to allow efficient collaboration within the plant and with markets
  • Be the point of contact in case of claims from domestic markets

Company Overview

Smart insulation solutions and services for a better world
Knauf Insulation is a global leader in the building materials category, manufacturing a range of reputable, high quality products providing energy efficiency, enhanced comfort, temperature control and fire resistance in buildings and industrial projects.
Knauf Insulation is building a new plant in Malaysia to meet soaring demand for its Mineral Wool insulation solutions across the Asia Pacific region. The new plant, which will be located in Tanjung Langsat, Pasir Gudang in the southern part of the country, will have a capacity of 60,000 tonnes a year. The plant is scheduled to be completed end of 2020 and will create 180 jobs in Malaysia as well as a further 60 new positions across the region.
The new facility will build on this success providing a major competitive edge for the company as well as significant advantages for customers. It will feature state-of-the-art technology and control equipment making it one of the most efficient and sustainable insulation plants in the Asia Pacific region. The plant will use up to 80% post-consumer recycled glass in the manufacturing process and feature Knauf patented high compression packaging. All products will be made using Knauf Insulation’s revolutionary bio-based binder, ECOSE® Technology*.
The facility will offer customers enhanced services and a wider product range for residential and non-residential buildings specifically tailored for the Asia Pacific market, as well as solutions for HVAC systems and domestic appliances such as ovens, cars and fridges.
Highly efficient shipping logistics from Malaysia will also enable Knauf Insulation to develop new distribution partnerships in South-East Asian countries and strengthen its presence in the major insulation markets of Japan, Australia, Korea, New Zealand and Singapore.     

How To Apply

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