Knauf Insulation Sdn. Bhd. Vacancies Customer Service and Logistics Executive
Knauf Insulation Sdn. Bhd. is looking for new potential candidates to fill in for Customer Service and Logistics Executive position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.
Job Description
Qualifications and Experience Required:
- At least 5 years of experience in related field such as Logistics and/or Customer Service
- Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management or equivalent.
- Experience in industrial B2B environment such as construction
- Experience with project basis / start-up company is an added advantage
- ERP experience (SAP preferred)
Required Skills:
- Language: English, Bahasa Malaysia
- Independent, organized, proactive;
- Ability to communicate effectively and work as part of a team, work within deadlines
- Having the ability to create and maintain a positive relationship
- To be assertive and have self-confidence in presenting and supporting conclusions, having communication and interpersonal skills
- Be able to multi-task and prioritize work (different projects and technologies)
- Ability to be a creative thinker; search solutions and simplify the situation
Roles and Responsibilities:
- Act as support for logistics manager until local markets (Malaysia & Singapore) are fully initiated – in a first phase
- Manage customer orders to cash process for local customers including delivery process from Johor Bahru plant– in a second phase (as the domestic markets grow in volume)
In a second phase:
- Receive customer orders and place them into Knauf’s ERP (SAP)
- Act as point of contact for the customer and handle communication
- Handle document (order confirmation, delivery, pre-invoice, invoice, etc)
- Organize loading at the plant to match delivery date creating as less disruptions as possible in the warehouse and the plant
- Report regularly on activity and performance to allow efficient collaboration within the plant and with markets
- Be the point of contact in case of claims from domestic markets
Company Overview
How To Apply
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