Tokio Marine Life Insurance Malaysia Bhd Vacancies Branch Executive (Johor Bahru Branch)

Tokio Marine Life Insurance Malaysia Bhd is looking for new potential candidates to fill in for Branch Executive (Johor Bahru Branch) position. If you currently looking for new job opportunities and qualified with the job desc, feel free to apply this job.

Job Description

Job Function

Responsible for attending walk in customer or agents regarding proposal & policy matters and interpret the need or requests of customer and agents by providing accurate information and explanation with regards to service request.
Ensure Branch Operations’ customer services and backroom operation run smoothly & comply with Company’s policies, procedures and regulatory.

Key Duties & Responsibilities:
  • Attend to walk-in and call-in enquiries from agency force and policyholders on related transactions
  • Perform financial & non-financial alterations at branch level, update template and monitoring
  • Attend inbound calls
  • Receive payment for new proposal, renewals & issue receipts
  • Receive & scan Claims & CS documents for processing
  • Back up Data Entry of New Business proposal & verification
  • Back up Storage of Regalia and template updating
  • Prepare documents to send to Rercords Management Unit at HQ
  • Back up of New Business Query Reply Scanning & Claims Document Scanning
  • Promoting e-Services towards customers
  • Assst walk-in customers on claim submission
  • Complying towards company's SOP & guidelines
  • Any other ad-hoc assignment given by superior or Branch OIC
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Executive specializing in Branch Operations or equivalent.
  • Required language(s):  English, Bahasa Malaysia 

Company Overview

A reputation that invites respect
Established in the year 1879 as the first insurance company in Japan, Tokio Marine has grown over the decades, now offering an extensive selection of General and Life insurance products and solutions. With a presence in 38 countries covering 483 cities and expanding, Tokio Marine ranks as one of the world’s most globally diversified and financially secure insurance groups.
Tokio Marine Life Insurance Malaysia Bhd. was formerly known as TM Asia Life Malaysia Bhd., an established life insurance company with a history of more than 65 years. Tokio Marine Life’s presence in Malaysia is the result of the strategic alliance between Tokio Marine & Nichido Fire Insurance Co., Ltd. and Asia General Holdings (Asia Life’s parent company) in March 2007.
Established in the year through our strong historical investment returns, disciplined underwriting, and careful
expense management. From financial security to wealth enhancement to legacy planning, our priority is to meet the key financial needs of individuals through a comprehensive suite of insurance plans.
Our two consecutive achievement of BrandLaureate Award 2014-2015 and 2015-2016 for Best Brand in Life Insurance in Malaysia is testimony of Tokio Marine brand's success, an endorsement of being with the best in the life insurance industry and acknowledgement of our brand's value, strength and character.

How To Apply

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